Reference

Understand Your Rights on qqjilicom

These legal terms set out how qqjilicom handles your account, your data, and your use of the platform — availability depends on local law and is only open to eligible players where local law permits.

Account TermsPrivacy & DataCookie PolicyGCash & Maya UseContact Rights

Explore the Lobby Read FAQ

LEGAL CONTACT PATHS

Reach Us About a Policy Question

Live Chat Open the chat widget from any page in your account. A support agent can clarify specific clauses, walk you through your data rights or confirm your account standing in real time.

Contact Form Use the on-site form to submit a written legal or policy request. We respond with a reference number so you can track the status of your query through to resolution.

Account Settings For data access or correction requests, go to your account profile page, select Privacy, and submit the request directly — no need to email separately for standard data queries.

HOW WE HANDLE IT

Data, Cookies, Security and Retention

We apply account-level security on all sessions — whether you are playing on mobile in Caloocan or switching to desktop mid-session. Data practices follow what we have published in the policy documents linked below each section.

Data Handling We collect only what is needed to verify your account and process payments like GCash and Maya withdrawals. Your data is not sold to third parties under any condition.

Cookie Use Cookies keep your session active and remember your lobby state between visits. You can manage cookie preferences in your browser settings; disabling some may affect account features.

Account Security Login sessions are protected by OTP verification sent to your registered mobile number. Any new device login triggers an additional confirmation step before account access is granted.

Retention and Deletion Account data is retained for as long as your account is active and for a compliance period after closure. Submit a deletion request through Account Settings or the contact form.

What These Terms Cover

qqjilicom Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Our legal terms apply to every part of your account — from the moment you register to the point you cash out to your GCash or Maya wallet. They cover how we collect and store your account information, how deposits and withdrawals via InstaPay are processed,

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and what we expect from you in return. Access to the platform is subject to local law in the Philippines; if local law does not permit access in your area or for your situation, these terms do not extend coverage to that use. We do not
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override local regulation, and eligibility is assessed on a case-by-case basis. Any transaction data tied to your GCash, Maya or InstaPay account is handled under the data terms in the privacy section below. Where a term conflicts with a newer version we have published, the newer
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published version takes effect from the date it is posted. We keep a version date at the bottom of each policy document so you can check what changed. If anything in these terms is unclear, our support team can walk you through the relevant section —
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reach us via live chat or the contact form on the site.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Common Legal Questions from Philippines Players

Below are the questions we get asked most when it comes to account rights, data and platform terms — answered directly so you do not have to dig through the full policy document to find the part that matters to you.

Access depends on local law and your eligibility as a player. Where local law permits, you can reach the lobby from any mobile browser or device in the Philippines.

Go to your account profile, select the Privacy section, and submit a data access request. We process it and return your data within the timeframe set in our privacy policy.

We record the transaction reference, amount and timestamp needed to confirm your deposit. Your full GCash credentials are never stored on our side — the transfer goes through GCash's own secure channel.

Yes. Submit a deletion request via Account Settings or the contact form. We will confirm the request and process it in line with our retention obligations under applicable law.

We update terms when needed and post the revised version with a date at the bottom of each document. We aim to notify you through your registered account email when material changes are made.

Reach our support team through live chat or the contact form. For written disputes, use the form so you receive a reference number and a trackable reply.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us InfoFAQ

Understand Your Rights on qqjilicom

Reach Us About a Policy Question

Data, Cookies, Security and Retention

Common Legal Questions from Philippines Players

01 Can I access the platform from anywhere in the Philippines?

02 How do I request a copy of my personal data?

03 What data does qqjilicom collect when I make a GCash deposit?

04 Can I ask for my account data to be deleted?

05 Do the legal terms change, and how will I know?

06 Who do I contact if I disagree with how a policy applies to my account?

Legal

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